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  • 28. 7. 2020 21:44

    J978

    List of issues:
    - incompetent customer service only capable to answer "do a reset factory"
    - sound to late compared to image in HDMI ARC (so wrong delay impossible to compensate with an audio receiver)
    - Ambilight + Hue completely bugged : we have to do the initial setting each time (+delay between image and Hue colour)
    - No Ambilight in Audio mode from a HDMI source
    - Different issues with some sources I didn't have with my previous TV (blank dots moving if Dolby Vision activated on XBox One X for example)
    - no remote control code to access directly to HDMIx (too bad for Harmony remote control)
    - Instant burning (will disappear after a few seconds but I didn't have this issue with a 2016 LG OLED)
    - Sometimes, Netflix runs the screen saver when we are watching content
    - Sometimes, Netflix show image with no sound (HDMI ARC issue) ==> exit and enter
    - 2 times I had to unplug TV not responding to "ON"
    - if I want to listen to music with my player and I want to "deactivate image", the image is switching ON every 5mn anyway (and if I turn OFF the TV, no sound at all)
    - sometimes with HDMI input, some black images (<2s) with no sound interruption
    - very bad USB management: to be sure that the hard drive is detected, the TV has to be initially installed with an USB device plugged (otherwise, it depends, sometimes it is detected or not)

    +
    not an "issue" but the motion flow is far from amazing with a lot of artefacts

    Ideal settings:
    https://geex.x-kom.pl/recenzje/philips-55oled754-test-i-recenzja-telewizora-oled-z-systemem-saphi/